Customer-Centricity

The growth of embedded insurance is creating both opportunities and challenges for insurers in India. Read on to discover how InsurTech partnerships are capitalizing on these opportunities and addressing the challenges.

The future of insurance lies in adapting to meet the demands of this tech-savvy generation. Explore how digital transformation is unlocking new revenue streams for insurers. Read on to learn about the benefits of leveraging a digital insurance platform.

How is InsurTech revolutionizing customer experience in the insurance industry? From instant claims settlements to personalized services, the digital age is reshaping expectations. Are you ready to discover the 8 ways technology is bridging the gap between traditional practices and modern demands? Dive into our latest blog to find out!

India's insurance market is racing towards becoming the sixth-largest globally by 2034. Anticipated to hit $222 billion by 2026, the industry is buzzing with innovations like AI-driven personalized policies, digital solutions, and self-service facilities. Strategic InsurTech partnerships are revolutionizing the landscape, making insurance smarter, faster, and more accessible.

The 5G network is going to be a whole lot faster.The era of hyperconnectivity is upon us and the 5G network rollout has ignited a digital revolution across industries, including insurance. The post-COVID world has grown accustomed to faster turnouts and convenience, which means under 10-minute deliveries, on-call consultations and unprecedented access to everything. For it, a consumer requires ...

It is safe to assume that voice assistants could revolutionise the insurance space in India by making customer interactions more efficient and personalised.

The impact of customer experience on financial and organisational outcomes is profound, particularly for insurance companies, where people and trust serve as the cornerstone of their identity.

Bite-sized insurance focuses on providing essential protection against risks at a fraction of the cost.

Affinity Insurance creates specialised coverage for groups with shared interests, characteristics, or affiliations, ensuring precision in coverage and addressing specific needs and risks.