IRDAI

India's insurance market is racing towards becoming the sixth-largest globally by 2034. Anticipated to hit $222 billion by 2026, the industry is buzzing with innovations like AI-driven personalized policies, digital solutions, and self-service facilities. Strategic InsurTech partnerships are revolutionizing the landscape, making insurance smarter, faster, and more accessible.

We all need a friend who listens to our grievances and helps us fight our battles. In the complex insurance world, grievances often go unheard, leaving policyholders feeling frustrated and helpless. Fortunately, the Insurance Ombudsman is here to serve as that trusted friend, guiding you through the intricate landscape of insurance and mediating disputes with insurance companies.The role of the...

One can’t ignore the low insurance penetration in India and the efforts made by the Insurance Regulatory and Development Authority of India (IRDAI) to promote innovation and digitisation in the insurance sector. The introduction of the BIMA SUGAM/BIMA VAHAK joint digital platform allows customers to directly transact with insurance companies, enhancing accessibility and convenience. Digitisation has become a necessity for traditional insurance distributors to remain competitive and relevant. Implementing relevant modules, such as digital portals for policy management and claims initiation, improves efficiency. Product innovation, including niche products targeted to specific customer bases and geography, and combo offerings, cater to evolving customer needs and strengthen relationships between financial institutions and customers.

Innovation is a tricky and complex terrain; social media is trickier. According to the Khoros’ 2022 Social Media Demographics Guide, 42 % of the world’s population is using social media. Wondering how social media affects insurance? For insurers, this offers an opportunity to understand the audience characteristics of specific networks that are relevant to them — this is why we need to fo...