The untapped potential of Tier 2 customers presents a golden opportunity for the insurance industry in India. With the right strategies in place, Tier 2 and Tier 3 customers can emerge as a key driver of future success for the Indian insurance industry.
E-insurance represents a transformative force in the Indian insurance market, reshaping the industry's landscape and opening doors to new possibilities.
Phygital isn't just a trend; it's the future of insurance. By embracing a customer-centric approach that leverages technology without neglecting the human element, insurers can unlock a world of possibilities, fostering trust, loyalty, and sustainable growth in a post-pandemic world.
The impact of customer experience on financial and organisational outcomes is profound, particularly for insurance companies, where people and trust serve as the cornerstone of their identity.
As InsurTechs offer embedded and contextual solutions, find out what factors need to be weighed in before buying insurance. Understand the thumb rules of insurance planning.