Despite digitisation and a massive market, the insurance industry faces several challenges in India. Here’s a look at the key challenges insurance companies face in India and how InsurTech solutions providers are helping insurers navigate these.
It is safe to assume that voice assistants could revolutionise the insurance space in India by making customer interactions more efficient and personalised.
The impact of customer experience on financial and organisational outcomes is profound, particularly for insurance companies, where people and trust serve as the cornerstone of their identity.