The 5G network is going to be a whole lot faster.The era of hyperconnectivity is upon us and the 5G network rollout has ignited a digital revolution across industries, including insurance. The post-COVID world has grown accustomed to faster turnouts and convenience, which means under 10-minute deliveries, on-call consultations and unprecedented access to everything. For it, a consumer requires ...
The impact of customer experience on financial and organisational outcomes is profound, particularly for insurance companies, where people and trust serve as the cornerstone of their identity.